All customers should read our Privacy and Terms and Conditions policies carefully
before placing an order with Landscapes Direct.
Landscapes Direct is firmly committed to protecting your privacy. As a matter
of policy we will not disclose, sell, trade or rent ANY of our customers personal
details to any third party. Any personal information collected will be used
in accordance with the Data Protection Act 1998 and other applicable laws.
What Information We Collect
Landscapes Direct will only collect customer information where it is specifically
and knowingly provided, for example, at the time of registration or at the time
of ordering. This data is referred to in this policy as 'personal information'.
When you register or order, we collect personal information to process and
fulfil your order(s). When you order, we do not take payment details through
the website. A sales representative will call you to confirm your order and
take payment details from you over the phone. Landscapes Direct do NOT save
your payment card details. We do however save your billing and delivery addresses
for future use.
The information we collect will also be used to help us review, develop and
improve the products and services we offer.
As stated above, Landscapes Direct will NOT disclose your individual, personal
details to any third party. This includes your e-mail address. If you are receive
emails from Landscapes Direct and no longer wish to, then please email your
company name, and email address to firstname.lastname@example.org and we will remove you from
our e-mailing list.
"Cookies" are small pieces of information that are stored by your that make
it possible for us to identify, for example, the contents of a shopping basket,
making the web site more convenient to use.
The cookies set by Landscapes Direct do not directly include any personal information
you may have supplied to us.
cookies using your browser settings and delete those already present. Please
be aware that not accepting cookies will mean that some features and parts of
the web site may not function correctly.
Security and Information
Landscapes Direct takes all reasonable and practicable precautions to keep
your personal information secure. However, we cannot be held responsible for
any breach of security as a result of a deliberate, malicious or criminal attack
on our systems, as covered by the Computer Misuse Act 1990 and similar legislation.
Please note that we also reserve the right to disclose individually identifiable
information at the request of the police or other authorised government agencies,
in order to comply with UK law.